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Advantone/Prosodie Interactive Selects Aumtech’s Communications Platform for Future Deployments

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Interactive’s IVR with Low-Cost Speech Recognition

FORT LAUDERDALE, FL and EAST BRUNSWICK, NJ – November 4, 2009.

Prosodie Interactive has announced that it has selected Aumtech’s CGATE (Carrier Grade, Enhanced Telephony Environment) platform for its future VoiceXML-compliant IVR deployments.

Prosodie has also successfully completed testing of Aumtech’s MRCP Connector with Microsoft’s Speech Recognition Services, and is able to offer a low-cost ($15 per port), high quality Speech Recognition solution to its customers, including unlimited grammars, and in 13 languages.

About Aumtech:

Aumtech is a private-label supplier of Interactive Voice Response (IVR) Platforms to over 200 Telephone Companies, Applications Services Operators, Platform Resellers, and select Enterprise Markets such as Government and Airlines. Aumtech was founded in 1988 and has been building advanced, carrier-class IVR platforms since 1993. Since introducing its CGATE IVR platform in 1996, Aumtech has deployed its systems into two of the largest IVR installations in North America and Europe, adding video enhancements, while maintaining its certification as VoiceXML 2.1 Compliant. Innovations have included the first SIP-protocol IVR system, and IVR with Outbound Notification Capabilities in 2000. Most recently, Aumtech continues its innovation by delivering the MRCP Connector, enabling clients to gain Automated Speech Recognition (ASR) and Text-to-Speech (TTS) capabilities for less than $15 per port on all industry standard IVR platforms. For additional information, contact sales@aumtech.com or visit www.aumtech.com.

About Prosodie Interactive:

Prosodie Interactive is an industry-leading Technology Service Provider, with expertise in Interactive Voice Response (IVR), VoiceXML applications, and VACD. The company has more than 20 years of hands-on experience working with top multi-national organizations in North America. Prosodie partners with clients throughout different industries such as Airline, Transportation, Pharmaceutical, Financial, Direct Response Media/Advertising and Telecommunications to name a few. Prosodie has years of experience in helping these organizations improve the customer experience of their Contact Centers by automating applications to increase call containment and efficient call routing.

About Us

Aumtech strives to be the leader in customer engagement solutions. Its Rich Communications and Collaboration platform and applications help brands transform their customer interactions into automated, personalized service experiences. When implemented, Aumtech empowers a brand’s customers to self-serve, but escalate to a human when necessary to minimize any frustration. to improve overall CX.

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