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Aumtech supplies interoperability for Microsoft Office Communications Speech Server

DELIVERING EXCEPTIONAL CUSTOMER ENGAGEMENT SOLUTIONS
Microsoft Office Communications Speech Server

Aumtech, Inc announced today the availability of its MRCP 2.0 Connector for the Microsoft Office Communications Server 2007 Speech Server.

The release of Microsoft’s Speech Server (2007) has generated a great deal of interest from solution providers and customers. With state-of-the-art Speech Recognition and Text-To-Speech (TTS) now available starting at $699 per server, the price barrier limiting speech deployment is finally broken. Office Communications Server 2007 is really taking speech technology mainstream.

Speech Server (2007) includes bundled the Microsoft Speech Recognizer 9.0 and the RealSpeakTM 4.0 Text-to-Speech, an OEM product from Nuance. There are currently five released speech recognition and TTS languages (US English, UK English, Canadian French, US Spanish, and German), plus an additional 9 TTS-only language packs (French French, Iberian Spanish, Italian, Korean, Japanese, simplified as well as traditional Mandarin, Australian/New Zealand English, Brazilian Portuguese), which all are included at no additional cost.

Aumtech’s MRCP Connector for Speech Server (2007) is the key for delivering this revolutionary price/performance to your sales teams and customers. IVR and VoiceXML gateway solution providers can rapidly reach new customers and provide enhanced speech-enabled services to existing customers using AumTech’s MRCP 2.0 Connector. “The pricing of speech technology as part of Office Communications Server 2007 is truly game changing,” said Albert R. Kooiman, Senior Product Manager in Microsoft’s Unified Communications Group. “Aumtech’s MRCP Connector for Office Communications Server 2007 Speech Server can put that value in the hands of those enterprises that have significant investments in legacy IVRs. Additionally, developers can use the Microsoft Analytics and Tuning Studio plug-in to Visual Studio, which form part of the overall Office Communications Server 2007 Speech Server tools.”

Evaluation and integration testing for Aumtech’s MRCP 2.0 Connector for early launch partners has demonstrated excellent performance and scalability. Aumtech has currently tested full support for 48+ ports of both ASR and TTS per server. Reflecting the market’s high level of interest, in the two weeks since SpeechTek 2007, a number of IVR vendors have already begun the process of integrating their VXML Browser with Aumtech’s MRCP connector and Office Communications Server 2007 Speech Server. “We are very pleased to deliver the MRCP Connector for Speech Server,” said Madhav Bhide, Aumtech President ”We share the enthusiasm and excitement for Office Communications Server 2007 Speech Server.” “For IVR suppliers, big or small, adding Speech Server to their solution portfolio should be a no brainer; integrating with our MRCP 2.0 Connector has proven to be very straightforward, and an easy way to offer the value of these speech services to all customers.”

About Us

Aumtech strives to be the leader in customer engagement solutions. Its Rich Communications and Collaboration platform and applications help brands transform their customer interactions into automated, personalized service experiences. When implemented, Aumtech empowers a brand’s customers to self-serve, but escalate to a human when necessary to minimize any frustration. to improve overall CX.

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