ANA
Aumtech’s Next-Gen Analytics Solution
Data and Speech Analytics for Cutting Edge Customer Insights!
ANA
Aumtech’s Next-Gen Analytics Solution
Data and Speech Analytics for Cutting Edge Customer Insights!
Data and Speech Analytics for Cutting Edge Customer Insights!
Aumtech’s Next-Gen Analytics AI-based solution is a speech and data analytics tool that includes a management dashboard for insights into call drivers, emotions and sentiment analysis, and word cloud for keywords and transcription. ANA is a full-featured analytics solution for multi-source data ingestion andinteraction analytics.
The ANA Advantage!
- Improved customer satisfaction levels
- 100% of calls analyzed saving QA managers time
- 95+% accuracy with transcription
- Increased agent productivity via better training and coaching
- Product and process improvement
- Greater success in sales and marketing campaigns
- Ensure compliance for agent scripting
Data and Speech Analytics for Cutting Edge Customer Insights!
Aumtech’s Next-Gen Analytics AI-based solution is a speech and data analytics tool that includes a management
dashboard for insights into call drivers, emotions and sentiment analysis, and word cloud for keywords and transcription. ANA is a full-featured analytics solution for multi-source data ingestion and
interaction analytics.
Data and Speech Analytics for Cutting Edge Customer Insights!